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No. Browser-based tools process files entirely on your device — no upload ever occurs. Server-side tools (marked with a badge) do upload your file, but it is automatically deleted from our servers within 1 hour of processing.
Browser tools handle files up to your device's available memory (typically fine up to ~200 MB). Server-side tools accept files up to 100 MB. For larger files, contact us for enterprise options.
DocCraftr works best on Chrome, Edge, Firefox, and Safari — all on their latest versions. Older browsers may not support all browser-based processing features.
Yes — all core tools are free. We offer optional premium plans for high-volume usage, batch processing, and priority support.
First, try refreshing the page and re-uploading your file. Make sure the PDF is not password-protected. If the issue persists, try a different browser. Still stuck? Send us the file and error details →